Corporate Concierge

Submitted by: Jolia Anthony

A corporate concierge assists of business clientele mainly like the hotel concierge takes care of hotel guests. He helps staff, employees, as well as managers and executives in purchasing services for business activities and personal enjoyment, in order that they may be able to focus on their work without the distractions of everyday living. Although many companies have a corporate concierge permanently on their staff, most corporate concierges work as independent or free lance contractors.

Generally, the services rendered by a corporate concierge are fairly consistent. They include finding tickets to theatre shows or sporting events, arranging tours, limousine services, and making reservations at restaurants. Additionally, a corporate concierge may even be utilized for services such as picking up dry cleaning, sending gifts to family members, friends, and acquaintances, and also arranging business related services such as photocopying or computer rentals.

The aforementioned services are only those that a corporate concierge provides in general. In some cases though, a corporate concierge may even be requested to cater to unusual requests such as chartering jets, planes, or helicopters, arranging hot air balloon trips, or renting yatchs and arranging for cruises. If he is under a long term contract, a corporate concierge is expected to look after all aspects of arranging corporate parties and festivals, including hiring a caterer, booking a venue, choosing the menu, arranging the entertainment, and purchasing and buying or delivering gifts, nicely wrapped and tagged.

[youtube]http://www.youtube.com/watch?v=3r4XFR61y1Y[/youtube]

It is indicative from the information mentioned above that a corporate concierge can make rather a handsome living from providing his services to business clients. His career can also be rewarding, in that it makes his feel valued and appreciated. There are however, several necessary qualities to succeed as corporate concierge, primary among which is excellent organizational skills. Since the corporate concierge attends to various corporations simultaneously, it is imperative for him to set his priorities and manage his time well in order to keep him customers satisfied. As well, it is important to be detail oriented, since many requests. Like arranging a banquet, from several clients, are similar in nature. Finally, a good corporate concierge possesses good interpersonal skills, and is able to adapt graciously to varying temperaments of his clients. Being able to turn a tired and cranky client s day into a pleasant, relaxing one, goes a long way in enhancing a corporate concierge s professional competency. In short, patience, empathy, calm composure yet alert reflexes, etiquette, and a good sense of humor are desirable attributes of a corporate concierge.

It may be mentioned here that although there are no particular educational requirements for a job as a corporate concierge, most businesses would want that their staff members have atleast a bachelor s degree (which in turn raises the chances of getting a fair remuneration!). A sound knowledge of the area the business is located in as well as a wide public relations and resourcefulness with the hospitality and service industries is an added credential. Finally, work experience in public relations and customer service is generally required of a prospective office concierge.

There are approximately 2,000 corporate concierges in the United States today, although this may be a conservative figure, especially since the demand for corporate concierge services is on the rise. According to the projections of the United States employment bureau, the employment of concierges in general will increase by almost 16 percent from 2000 to 2010. As well, the average earnings of a corporate concierge are likely to be on the higher sides, because they also receive commissions based on the additional tasks they perform for their corporate clients, such as booking air line tickets and hotel rooms. These commissions are naturally in addition to the usual salary.

About the Author: The Author Jolia Anthony is freelance writer in local newspaper and magazine covering topics like

conciant.com

Conciant and

conciant.com/personal-concierge.html

event planning

Source:

isnare.com

Permanent Link:

isnare.com/?aid=689876&ca=Business